Home FAQ

Frequently Ask Question

Browse By Category :
Which credit cards do you accept ?
A.  American Express, Visa, Mastercard and Discover (website only)
How safe is it to give my credit card details online?
A.  Our site is secure and has been issued with a Geotust SSL Certificate. Any information given on our website will not be shared with any third party. If you are not comfortable posting your credit/debit card details on our site you can e mail us to place your order and then call us on 1 800 828 5941 to confirm your credit card details.
Who is Creative Destinations Europe
A.  Creative Destinations Europe is a Florida corporation, registered and licensed in the State of Florida as a Seller of Travel.
How do I register?
A.  Please see "Registration" at the top of the home page and enter your details as requested on our site.
Flight delay or cancellation
A.  In the event of a flight cancellation it is the clients responsibility to contact our transportation supplier (in Europe) in the arrival city. Find your Contact number on your transfer voucher. In the event of a flight delay our suppliers always check arrival times.
How long will the transfer company wait at an Airport ?
A.  The transfer company will wait for one hour after the flight arrives. In the event of delay please contact our supplier. The supplier's telephone number is on your voucher. Please note should you not be on the flight that you requested it is YOUR responsibility to contact our transportation supplier (in Europe)
Do I need a voucher ?
A.  You need a voucher for any sightseeing tour that you have booked on our site. It is YOUR responsiblility to ensure that you have our voucher.
Can I select a hotel by name ?
A.  Yes. Please login first to select your requested hotel.
How can I place an order?
A.  You can place your order online by clicking on Buy Now button below the item you wish to buy. If you would like to shop more you can click on Shop More and browse through our website to add more items to your cart. Incase you are done with shopping you can click on Check Out where you will be prompted to fill a form with all your details and submit it through our secure server.